The Baby Store

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During Babies R Us trade-in sale we purchased a dresser March 11th prior to liquidation. I schedule a time to sponsor the delivery onto base. Having a fabulous Santa experience, and all the toys in one space is an easy, convenient way to enjoy the holidays for us parents — how fun!

Business profile: Babies R US the Baby Superstore, Fletcher Parkway, La Mesa,CA, ,United States, () - clothing, clothing accessories retail, usa.
Toys R US jobs available in La Mesa, CA on Apply to Assistant Store Manager and more! Skip to Job Postings, Search Close. Find Jobs Company Salaries in La Mesa, CA: Assistant Store Manager salary. Be the first to see new Toys R US jobs in La Mesa, CA.
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8 Customer Service Salaries in La Mesa, CA provided anonymously by employees. What salary does a Customer Service earn in La Mesa?
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362 Babies R Us Consumer Reviews and Complaints

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8 Customer Service Salaries in La Mesa, CA provided anonymously by employees. What salary does a Customer Service earn in La Mesa?

Fortunately, you have several months to get things ready for the arrival. Setting up a baby registry allows your friends and family to buy gifts for the baby that you can use and enjoy. If you're not sure where to start, Walmart has you covered. Check out these frequently asked questions to help you get started with your registry. There's no hard or fast rule for when you need to start registering for baby items.

However, most parents-to-be wait until they have discovered the sex of the baby so they can plan accordingly. Those who want to wait to find out the sex until baby's birth or those who aren't planning around the baby's sex can start planning as early as week 12 of the pregnancy. Parents need to give friends and family ample time to shop, so they need to be sure to have the registry set up before the Baby Shower Invitations go out.

While a baby registry is a great way to get some of the bigger and more expensive items you need, don't forget that a baby's seemingly inexpensive day-to-day needs quickly add up.

Some smaller items that you'll always need for baby include:. When it comes to furniture for the nursery, parents often prefer to buy these items in advance so they can set up baby's room early. However, it's not out of the question to register for a crib, changing table or rocking chair if you need help with these purchases. Other large items for your registry include:. Babies grow fast, but they don't grow that fast. There's no need to register for potty chairs, toddler sized clothes and other items your baby won't need for months or years.

Limit your registry to the essentials you'll need in the early stages. Speak with other parents about their experiences with various baby items.

Every baby is different, so while one parent got along just fine without a wipes warmer, others swore by one to keep baby calm and comfortable.

Using their experiences and advice, you can determine which items you should add and which ones to skip. Additionally, there are several items you'll end up with even without registering. It might be tempting to add all of the cute outfits you see to your registry, but you'll inevitably end up with a mountain of baby clothes your child will outgrow after wearing only once. Shop the Every Day Low Prices at Walmart for your baby's wardrobe and save the precious space on your registry for other essentials.

The store benefits no matter how from this purchase and in my case I only will obtain a card to spend on the same store, no any rewards for me even if I decided to keep the same item repeated. Second problem was when a person bought me two crib sheets online from my register. The store send only one, and we don't know why they send the blue one to another address and I have never received it. This person has to run to another store and bought me that item because she was claiming to Babies Third problem was with an item, a baby diaper bag that my sister bought for me.

She requested to pick it up at the store. Once the order was ready, she went to the store and the order wasn't there. After some calls they asked her to come back another day, what she did and she could finally pick up the bag and you know what, she had to make like three calls after that to get Babies So shame about Babies R Us, lots of people recommended me to go to Target or other stores and I thought Babies R Us was the best, but it hasn't been at all.

If you apply for the credit card to get the coupon, don't close the screen for the coupon or the temporary shopping pass!! I applied, got approved, and a temporary shopping pass and the code for the coupon showed up on my screen. I tried to place the order that night Saturday , but because the item cost more than I was approved for and the website doesn't allow for split payment, I had to call in to place the order.

Monday I called to place the order, but notice the code and coupon were gone from my computer. I called customer service and was told it was emailed to me. I never received it. And now they can't look up the card or the coupon, or resend the email. There was never any notification on the screen saying that you must save the number or not have access to it again. I don't want to wait 2 weeks for the actual card to come in because the item I'm trying to order is special order and will take weeks to get in.

I asked if I could go into the store and they could look up there and was told no. This is so frustrating and ridiculous! The only reason I applied was for the discount and to order this one item, and now I can't. For more information about reviews on ConsumerAffairs. I signed up for the rewards program when I created my baby registry. I thought that number was surprisingly low compared to what I was told from a manager during my time in the store.

I called customer service and they told me half of my pts were not qualified to be used as rewards because I had used coupons that they gave me.

No one said that coupons wouldn't apply towards reward pts. I am highly disappointed in this, I was expecting a lot more rewards cash back. With my next baby I will not use Babies R Us.

Their rewards program is not rewarding. Because of a computer glitch my online ordered from Babies R Us is being sent to another address instead of mine. They wouldn't cancel the order or fix their shipping mistake. All my items are going to Ohio and I live in Virginia.

Toys R Us customer service is horrible and in my opinion they are thieves. The lamp is attractive for a child's room, but, unfortunately, it does not work. There's something wrong with the wiring so that the light will not stay on. My wife contacted Babies R Us customer service today to resolve the problem. You would think that Babies R Us would value repeat customers and help quickly resolve a problem like this, but instead my wife was placed on hold for 15 minutes, at which point she could not wait any longer.

Well, that's not the way to keep this customer coming back! My grandmother ordered a changing topper for my wife and I as a present for a new baby that we are expecting. Unfortunately, when we received the package that Babies R US shipped to us, we found out that it was the dresser and not the changing topper.

We reviewed the packing list and it clearly stated that the item shipped was the topper and not the dresser, but it looks like someone in the warehouse pulled the wrong item. We reached out to the customer service team and were told that it would be weeks before we got the correct item, to which I told them that weeks was too long to wait as the baby was due any time. They did manage to get me the return label right away so that I could return the incorrect merchandise and I was promised that due to their error I would have the correct item in days.

When the third day passed I was annoyed and called again. I was told that the first person I spoke with forgot to finalize the reshipment of the item and I would have the item that Saturday. When Saturday came and went I called again, now I am promised that I would have the item no later than Tuesday. Tuesday comes and goes, now they tell me that I will have the item in days and that they are shipping the item next day air at their expense Not sure why next day air would take days to arrive, but this is unacceptable.

This issue has been "escalated" by four separate people now and I have yet to receive a call or email that tells me that they are doing anything about getting me the correct item that they have already collected money for. I have never seen such inept customer service with a lack of follow through on promises. It is no wonder that a company with this mentality is going bankrupt.

I cannot imagine that we will ever purchase from this company again after everything they have failed to do. My son lives in the US. I live in Canada. He is registered on the Babies R Us site. I wanted to order a chair for him. I filled out the info. I then called the store where he lives near and is registered, but they wouldn't take my order over the phone. They gave me a number to call to place the order. I called it and was at the Canadian Toys R Us center.

Ten minutes on hold I was told they can't take the order and I was advised to call a number. They agreed it is frustrating when the store gives out erroneous information. I phoned the number and spent the next hour on the phone. A pleasant sounding woman said, "No problem. I will place your order.

And so begins an hour on the phone, I spelled my name 8 times before she got it right, there were long, long pauses and she struggled at every step along the way. I finally was at the end of my rope and she said we are almost there. She acknowledged it was her first day on the job and that she was consulting with her supervisor and that was why the pauses were so long.

Finally I said, "Why don't you write down my information credit card and you can enter it" my dinner had been on the table for some time waiting for me. She said fine and seemed to take down the info.

But she didn't ask for my expiry date or security code which made me think she wasn't really going to place the order. So I asked her how will I know it's placed, and she told me she would email me my receipt. Later that evening I could see the item was shown as having been purchased on the registry but I had no confirmation email.

So I called back. I explained everything that happened with the last call. She apologized and asked my name. I explained that I hadn't given the woman my name but rather my son's name. So I gave her that and my phone etc. She paused again a long time, said she wasn't seeing anything and then put me on hold to speak to her supervisor.

When she came back she said politely "I can't help you since you won't give me your name or order number. I said, "but I did give you a name, and I have no order number, that is why I am calling". So I asked if I could speak to the supervisor. Another 5 minutes, she came back and said the supervisor wouldn't be able to speak to me, and since I wasn't providing the info they needed they couldn't help me.

So I calmly not that I felt calm explained the whole point of my call was to say I don't think the order went through. Frankly I wouldn't have tried so hard if it wasn't for the fact the chair on their registry was half price for Thanksgiving. Let's just order it again.

Again I gave all the info, spelled names etc. And when we finally got to the address part for the credit card she told me it wouldn't work because I had an international address. OK how many times had I explained that to how many people, and finally I was hearing it would never work.

All that time wasted. Why aren't they putting a note on the website to that effect. The kicker was that she told me for all the trouble she'd give me a 5 dollar coupon. She started to read out the number.

I was writing it down and the number was wrapping around my paper. It was 20 characters. Try just reading out 20 numbers and you will see how ridiculous it is. How about a code like sorryaboutthat. I don't think I have ever experienced so many misinformed and outright incompetent people. I am still shaking my head. When you place an order you are unable to make any updates to your order, they also don't have any additional options for you.

The customer service representative could not provide me an estimated time as to when the refund will be sent back to me. All I wanted to do is pick up the item at a different location. I signed up for the registry and when you sign up it's all smiles. When you have an issue no one wants to help you.

I called customer service a total of 8 times. Spent collectively 5 hours on the phone trying to get store credit for the item. I requested that they send a return label for shipping, that didn't work, they said FedEx would come with a label.

The poor FedEx guy kept coming about different 4 times to pick up without a label as he said he was instructed to just pick up the item not have a label with him. I asked them to credit me the money for the item. They claimed they could only do it after they received the item back at the warehouse, well my dilemma was that FedEx couldn't take it back so the catch was I would never get my money back.

It was only after I threatened to call the BBB and Consumer Affairs that they gave me a credit but that was 8 phone calls and 5 hours later. My conclusion was that if they never picked up the broken item then they would not have to give me the credit back so it worked in their favor. If you are considering signing up for a registry I would recommend another store not this one.

I went to Babies R Us to purchase a crib and dresser with my husband. We had my dad's van and his help to bring the furniture into our home. We were told there were no cribs in stock and that we would have to order online. We received a call 2 days before delivery and was the told the merchandise would be placed on the curb. The only option was deliver to the home.

In order for the items to be brought inside we would have to upgrade to "white glove" service. We asked the shipping company if we could upgrade and for the cost and was told that they can't disclose the price for upgrade that isn't an option. If it delivered at 10 am my merchandise has to sit outside until 7pm when someone gets home? OR if it's raining, my wood crib has to sit out and be ruined until someone gets home. It's ridiculous that my husband would have to take the day off and ask someone else to do the same to bring the furniture in the house.

I made a million phone calls and was directed back to the store, then to the online customer service, to the shipping company and around in circles. NO ONE knew anything or how to resolve this issue. As I have read, I am not alone with my gripe about them getting the wrong info on the packages, unlike they tried to lead me to believe last evening when I called the customer service dept!

They "assured" me that the package I had shipped to my son and DIL was a "computer glitch" that cause the error in the shipping label. I'm guessing they don't have a professional shipping dept that handles their shipments. I purchased an item from a baby registry on Sunday, November 12th at 8 am. After receiving the confirmation I noticed the item was being shipped to the person having the baby and it was not supposed to be.

I looked at the FAQs and it said if less than 15 minutes you can click a cancel button to cancel the order. The cancel button was not there even though it was less than 2 minutes! I called the customer service and she told me that because it was only a few minutes the order was not in her system and for me to call back in 20 minutes. I did, and the next girl could see the order and she told me I would be receiving a confirmation email sometime that afternoon with the cancellation.

I did not receive it. I called again on Monday morning and a nice woman named Donna told me that unfortunately they cannot cancel an order but they have to assign it to a case worker and it takes business days to hear back. In the meantime the item can be shipped to the wrong party! She suggested I wait til I get this confirmation email from the carrier and try to confiscate the package through them so that it doesn't go to the girl whose shower is a surprise!

This is such a terrible way to do business! I tried to cancel this within 2 minutes of the order and it could not be done. Now I have two charges on my American Express. I will never do business with these people again and after reading a bunch of complaints on this site with the exact same problem, I am deeming this a scam! Do not buy from Babies R Us!! I wanted to surprise a friend and bought a few things off of her registry online but the billing address changed to the registrant's instead of mine.

I was still billed for the items I purchased but it was delivered to my friend's home without my info. I called customer service and asked what they could do to correct the issue because I wanted them to know it was from me but because everything was shipped they refused to do anything. The customer service rep said that possibly the package may have had my name on it but couldn't be sure. I'm wondering why Babies R Us has the registry set up like this.

They clearly have my info because I was billed. I checked with my friend and the package did not have any identifying information and they didn't know who the gifts were from. So if you'd like to send gifts anonymously Babies R Us is for you! I find it ridiculous that they couldn't do anything to rectify this.

I placed an order from a Babies R Us online registry. I also checked my PayPal account to make sure everything was as it should be. I saved a file with all of the documentation.

I went to follow up today to find out if the item would be received on time. I had to call them because the order tracking on their website could not find the order. They could not find the order. I offered to forward them a copy of my file. Meanwhile, my mom has no gift fourteen days after order was placed. Don't risk doing business with them.

I am now contacting PayPal to try and cancel the authorization for them to take money from my account. I wish I had read the consumer reviews before registering at Babies R Us.

Being that it is the only baby store close to me, I didn't think to review it online beforehand. I have had numerous issues right from the start. I was charged for the pump, and received a shipping confirmation that it was in transit to my home - then the next day, was half way across the country - and someone else had signed for it.

I called Babies R Us, and NO ONE understood what was going on, anyone I talked to seemed like it was their first day on the job, and I spent hours on the phone - at this point I just wanted my money back. Finally - the answer was that the shipping label had been compromised during delivery and was sent back to their warehouse.

Next problem - items are not being marked as purchased on my registry. I purchased the 2 most expensive items off my registry last week, neither was marked as purchased, and I did not receive the rewards for my purchase. I told her I am reading online this is happening to other people, and that someone there should know how to fix it, she responded by putting me on hold again and again.

She finally said she fixed it, it is not currently fixed. I have no more patience to call back, there seems to be a theme here - they can't fix seemingly simple issues, and have no CSR's that will actually take action to get to the root of the problem.

Bad customer service, bad system, no wonder they are filing chapter I would go with Amazon if I could do this again, they have the best customer service! Tried to change the shipping address after I received the confirmation email and noticed the items were being shipped to my nieces address.

I immediately called customer service after I received the confirmation email to change the address and was told that it can't be done even though it was still in the process stages. What shocked me the most the customer service rep kept telling me to cancel my order!

One operator left me on hold for over an hour and every time I call I have to tell the story again and again and they still haven't resolved this. After my baby was born, I decided to buy some things off my, Babies R Us registry. Nine days later, I had not received an email confirmation for processing or shipping.

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Moved Permanently The resource has been moved to; you should be redirected automatically/5(97). Babies R Us La Mesa CA locations, hours, phone number, map and driving directions. Whether you need a single pack of diapers or want to furnish an entire nursery, Babies R Us is a convenient one-stop stop for a wide array of juvenile products. This local Babies R Us, one of more than 26o stores nationwide, is located across the parking lot from Costco.7/10(97).